Why is acknowledging and empathizing important for effective communication? Empathy lies at the core of influence. The 4 steps of Graciously Assertive Communication Model (GACM) - Acknowledge and Empathize - State Your Perspective with Clarity and Respect - Identify Common Goals - Collaboratively Propose Solutions These steps don’t always happen in order but using them help you reach the best solution when you’re navigating tough conversations, cultivating open dialogue, and building strong rela