What is Salesforce Service Cloud? Salesforce Service Cloud a customer relationship management (CRM) platform for customer service and support. It could be one component of an overall Salesforce CRM ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce Marketing Cloud is easy to navigate and has a user-friendly interface.

5,000-plus app integrations API available on Pro Suite and above ($25 per user per month on Pro Suite; free on higher tiers) 1,700-plus app integrations API available Salesforce is best suited for ...

Salesforce is jumping into the AI agent world with a new service that builds on the company's Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self-service ...

Today, timed with a conference out of Sydney, Australia, Salesforce announced new analytics-powered features across its Service and Marketing Cloud suites designed to “‘humanize’ engagement between ...

Salesforce on Wednesday announced the addition of IoT Insights to Field Service Lightning. The new tool enables signals from Internet of Things devices to appear directly on the Salesforce Service ...